WORK HISTORY

 

Executive Assistant to CEO & COO, 01/2005 to Current

WaterStep (Non-Governmental Organization) – Louisville, Kentucky

 

·              Provide executive level administrative support

·              Liaison between all impacted departments to ensure proper communications

·              Create and manage calendar

·              Plan and coordinate corporate luncheons and develop presentations for related on-site and off-site meetings

·              Organize the details of special events, travel arrangements, itineraries and corporate agendas

·              Liaison for constructional vendors to the Executive Board

·              Manage front office personnel and Volunteer Coordinator

·              Conduct research to prepare, gather and proof briefing materials

·              Dispense agenda for all executive-level and board meetings

·              Determine the nature and purpose of meetings/visitors and direct them to the appropriate destination

·              Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale

 

Medical Office Assistant, 01/1985 to 01/2004

Allergy & Asthma Associates of Dupage County – Naperville, Illinois

 

·           Maintained medical records and correspondence files

·            Greeted patients, ascertained purpose of visit, and directed them to appropriate staff

·                        Scheduled new and follow-up appointments

·            Prepared and corrected insurance billing documentation

·              Conducted insurance verifications, posted payments and processed payments

·              Ordered medical/office supplies

·              Drug detail assistant – scheduled in-service for physicians and staff

·              Treatment of patients during an acute asthma attack

·              Skin testing, phlebotomy and spirometry testing.

 

SKILLS

 

·              Excellent communication skills

·              Results-oriented

·              Self-directed

·              Strong interpersonal skills

·              50 WPM typing speed

·              Event planning

·              Excellent planner and coordinator

·              Computer efficient

·              Critical thinker

·              Schedule management

·              Pleasant demeanor

·              Dedicated team player

·              Resourceful

·              Project planning

 

 

 

ACCOMPLISHMENTS

 

·  Planned and executed a tailor made conference regarding water for 400 participants. As team leader, managed a $20,000.00 budget and succeeded to hold the overall cost of the event 20% below budget

·  General Contractor – Responsible for the day-to-day oversight of a $1 million remodeling project. Led a construction team of 10 individuals, coordinating 20+ vendors and ensured full communication to all involved parties throughout the project

·  Created and implemented the company’s first formal employee manual which included standard and disciplinary procedures, code of conduct, FMLA policy and other personnel and company policies and expectations

 

 

EXPERTISE

 

·  Computer proficient in MS Word, PowerPoint, Excel, Outlook, web searches and Quicken (PC & Mac)